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  1. Orders are processed (sent) via Poczta Polska (Polish Mail) within 1-5 working days from the date of collection of payment (PayPal or bank transfer). In general, we send parcels twice a week: on Tuesdays and Fridays.
  2. For foreign retail orders (select „EXPORT” when placing order), a flat fee of PLN 80 or EUR 20 is added automatically (regardless of the value and size of the shipment). Parcels weighing up to 2 kg are sent by air mail as a registered letter, larger ones as ordinary parcels by land and sea.
  3. On the day of dispatch, the ordering party receives an e-mail with information about the shipment including also the delivery number and the address of the link to monitor it.